Non-Fixed VoIP Vs. Fixed VoIP: What’s the Difference and Which Should I Choose?

IP Phone Systems | February 11th, 2020

If you have been shopping around for VoIP services, you have probably encountered the terms non-fixed and fixed. While both options offer an alternative to traditional phone systems, they offer different advantages that are worth considering as you decide on the right communication system for your business. With that in mind, let’s take a closer look at both categories of VoIP.

Fixed VoIP

A fixed VoIP is directly linked to a physical address. It requires that your business has a fixed location. This allows providers to hardwire your VoIP system. For businesses, this means being able to securely share contacts and provide customers and partners with a secure means of communication. As businesses become more data-driven and security is an increasing concern, fixed VoIP adds a certain amount of legitimacy and authenticity to businesses and helps users feel more confident about using the system. Implementing a fixed VoIP system does require some upfront costs when it comes to hardware and installation. However, most businesses are more than to take on these costs if it means better security and a scalable communication system. In addition, fixed VoIP offers a better ROI than other options.

Non-Fixed VoIP

With non-fixed VoIP, the phone number does not have to be associated with a physical address. Users simply need to provide an email address and payment when they sign up. For legitimate businesses, non-fixed VoIP provides a flexible solution that makes it easier to control costs. Many small businesses and start-ups who need to make international calls go this route to save money upfront. However, non-fixed VoIP numbers are extremely difficult to trace. As a result, they are often used by scammers and spammers. Non-fixed VoIP doesn’t offer the same amount of security as fixed numbers, which can make customers less confident in your business.

Which System Should I Choose?

Ultimately, if you are looking to build a solid business that is positioned for growth, a fixed VoIP system is your best bet. While you will have to pay more upfront, this option offers a wider range of features along with better security. With a non-fixed VoIP, you will be able to save money on international calls, but the trade-off is limited features and less security. For more answers to your questions about VoIP systems, contact Network South. Our experts can offer the guidance you need to make the right decisions for your business.